Privacy Policy

PoolRentalNearMe.com / 10000 Solutions Privacy Policy

Last Updated: September 2024
Policy Version: 855527-EX

1. Introduction

Welcome to 10000 Solutions LLC ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile applications (iOS and Android), social media accounts, and related services (collectively, the "Services").

We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.

This Privacy Policy complies with applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR), and other relevant privacy regulations.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked directly or indirectly with you or your device ("personal information"). This includes:

2.1. Information You Provide to Us

Personal Identifiers: Name, email address, postal address, phone number.
Account Credentials: Username and password.
Profile Information: Profile picture, biography, preferences.
Payment Information: Credit/debit card details, billing address, transaction history.
User-Generated Content: Posts, comments, reviews, and other content you submit.
Demographic Information: Age, gender, language preferences.
Communication Preferences: Your preferences for receiving communications from us.
Customer Support Information: Details you provide when you contact us for assistance.
Survey Responses and Feedback: Information you provide when participating in surveys or providing feedback.

2.2. Information Collected Automatically

When you use our Services, we may automatically collect:

Device Information: Device type, model, operating system, unique device identifiers, mobile network information.
Usage Data: Features accessed, pages viewed, time spent, navigation paths, in-app purchases.
Log Data: IP address, access times, error logs, and system activity.
Location Data: Approximate or precise location information, if you grant permission.
Cookies and Similar Technologies: Information collected through cookies, pixels, and web beacons.

2.3. Information from Third Parties

We may receive information about you from:

Social Media Platforms: If you connect your account or interact with our content.
Third-Party Services: Analytics providers, advertising partners, and service providers.
Publicly Available Sources: Public databases and government records.
Business Partners and Affiliates: Companies that we partner with to provide Services.

2.4. Cookies and Similar Technologies

We use cookies and similar technologies to:

Enhance User Experience: Remember your settings and preferences.
Analyze Usage: Understand how you interact with our Services.
Personalize Content: Provide customized content and recommendations.
Provide Targeted Advertising: Deliver advertisements relevant to your interests.

You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that disabling cookies may affect the functionality of our Services.

3. How We Use Your Information

We may use your personal information for the following purposes:

3.1. Providing and Improving Our Services

Service Delivery: To operate, maintain, and provide you with the features and functionality of our Services.
Account Management: To manage your account, authenticate your identity, and provide customer support.
Personalization: To tailor content and recommendations based on your interests and interactions.
Enhancements: To develop new products, features, and services, and improve existing ones.

3.2. Communication

Transactional Messages: To send you confirmations, invoices, technical notices, updates, security alerts, and support messages.
Promotional Communications: To inform you about promotions, upcoming events, and news about products and services offered by us and our partners.
Surveys and Feedback: To request your participation in surveys or to solicit feedback.

3.3. Analytics and Reporting

Usage Analysis: To monitor and analyze trends, usage, and activities in connection with our Services.
Performance Measurement: To assess the effectiveness of our advertising and marketing campaigns.

3.4. Advertising and Marketing

Targeted Advertising: To provide personalized advertisements and marketing communications.
Marketing Strategies: To develop and assess marketing strategies.

3.5. Legal and Security Purposes

Compliance: To comply with legal obligations, respond to legal requests, and enforce our terms and policies.
Protection: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.

3.6. Business Operations

Corporate Transactions: To consider or undertake mergers, acquisitions, reorganizations, or asset sales.
Operational Maintenance: For billing, auditing, and account management.

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1. Service Providers

We may disclose your information to third-party vendors and service providers who perform services on our behalf, such as:

Payment processing.
Data analysis and analytics services.
Advertising and marketing services.
Customer support and consultation.
Hosting and cloud computing services.

These parties are contractually obligated to protect your information and may only use it for the purposes we specify.

4.2. Legal Obligations and Protection of Rights

We may disclose your information:

To comply with applicable laws, regulations, legal processes, or governmental requests.
To enforce our terms and policies, including investigations of potential violations.
To protect the rights, property, or safety of our company, our users, or others.

4.3. Business Transfers

In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred to a successor or affiliate as part of that transaction.

4.4. With Your Consent

We may share your information with third parties when you consent to such sharing.

4.5. Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Your Rights and Choices

Depending on your location and subject to applicable laws, you may have the following rights regarding your personal information:

5.1. Access

You have the right to request access to the personal information we hold about you.

5.2. Correction

You may request that we correct or update your personal information if it is inaccurate or incomplete.

5.3. Deletion

You may request that we delete your personal information. Note that we may retain certain information as required by law or for legitimate business purposes.

5.4. Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.5. Object or Restrict Processing

You have the right to object to or request that we restrict certain processing of your personal information.

5.6. Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails by following the instructions in those emails or by adjusting your account settings.

5.7. Do Not Sell My Personal Information (California Residents)

Under the CCPA, California residents have the right to opt-out of the "sale" of their personal information. We do not sell personal information as defined by the CCPA.

5.8. Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request in accordance with applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: Protecting data in transit and at rest using encryption technologies.
Access Controls: Limiting access to personal information to authorized personnel.
Security Protocols: Regularly updating and testing our security technology.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We take measures to ensure that your personal information receives an adequate level of protection.

9. Children's Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, apps, or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@10000solutions.com
Mailing Address: 10,000 Solutions LLC
7785 halbrook terrace, riverside ca 92509
Phone: 8556178207

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.